Terms & Conditions, Privacy Information, and Refund Policies
Copyright and Trademark notice This site is owned and operated by D’liteful Chocolat, inc. ™. All materials appearing on this site, including the text, site design, logos, graphics, icons, and images are the sole property of D’liteful Chocolat, inc. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without D’liteful Chocolat, inc’s prior written permission.
What personal information do we collect from the people that visit our blog, website or app? We do not collect information from visitors of our site. When do we collect information? We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To allow us to better service you in responding to your customer service requests. • To quickly process your transactions.
How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.
Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links We do not include or offer third-party products or services on our website.
Google Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future.
How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking? It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email • Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. We will do everything we can to keep any information our customers trust us with secure.
Refund/Exchange Policy Our goal at D’liteful Chocolat is for our customers to be completely happy with the products or services they receive. In the unfortunate event we do not meet your expectations, please call us at 1-760-715-3142 so that we can make it right by either issuing you a full refund or provide a replacement at no cost. Refunds will be credited back to the original credit card used for payment or another agreed upon method if the item was purchased as a gift. Please note: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
Workshops Refund Policy A refund, less a $20 service fee, will be given if the refund is asked no later than 7 days before the workshop. No refunds will be issued otherwise unless the class is cancelled by D'liteful Chocolat. In this event, 100% of the workshop cost will be refunded or the participant may choose to transfer their session to a different date.
Team Building Workshops Refund Policy A refund, less a 20% service fee, will be given if the refund is asked no later than 7 days before the class. No refunds will be issued otherwise unless the class is canceled by D’liteful Chocolat. In this event, 100% of the workshop cost will be refunded or the company may choose to reschedule for a mutually agreed-upon date. Shipping Policy (chocolates and macarons) Due to the time sensitivity of our products, we highly recommend you choose the appropriate shipping option to assure the quality of the product holds up and arrives in perfect condition. During the warmer months, we recommend 1-day shipping and ship early in the week to avoid your perishable goodies from sitting in a transport hold over the weekend. Please contact us with your shipping questions at 1-760-715-3142.